Indeed, losing an employee
turns out to be an enormously expensive activity. As per the researchers, the
cost of replacing an employee is approximately the 15% of the salary of the
employee. Apart from the financial cost, losing any employee also create cost
in terms of trust factor which was built with the employee and the experience
he/she has gained in the particular domain.
In such situation, the stay
interviews conducted by the top recruitment firms in India turns out to be a tool for keeping the turnover
figure at a lower level. But, making the stay interviews an effective exercise
is all dependent upon the type of question being asked. Indeed, you are
required to cover a great set of topics; so broke down the questions into
categories and then ask.
Here are some of the vital
questions that can make the stay interview really effective:
What
Do You Like?
This is often the first and
the foremost question put forth by the leading recruitment firms in
India in
order to uncover the positive as well as negative aspects of the job. Asking
the employee what they enjoy the least is as important as asking them what they
enjoy the most. This will give an insight into what motivates the employee,
what kind of role he would like to essay and how job improvements can be done
in order to make him stay.
What
Self-Improvement Opportunities Would You Like To Have?
After being aware about the
motivating and de-motivating factors for the employee, it is time to learn
about his views on career growth and learning curve. This question will give an
idea how the employee should be helped in moving up the organizational ladder.
What
Are The Factors Of Retention?
This question helps in
unveiling the factors which make the employee remain with the current
organization. This question covers a wide spectrum of factors right from salary
to other benefits offered to the employee. The retained executive search
firms in India believe
that this question helps the employee in opening up for a frank discussion on
what factors have made him remained glued to the organization and what are the
factors that may compel him to leave the organization.
Have
You Thought Of Leaving The Organization In The Past?
This is a crucial question for
the stay interview and requires a frank communication from both the sides of
the table. The employee as well as the interviewer should be blunt enough to
discuss the current and future status of the employee in relation to the
organization. This way, the employee can bring in open the grievances with any
aspect of job or employment that he may have harbored for long in his heart and
might be one of the reasons for the employee to consider quitting the job.
The key while asking questions
in the stay interview is to keep the question limited to the important ones and
take the genuine feedback of the employees. When you have the feedback in your
hand, it becomes easier to chart the way forward and aid the employee in
meeting the goals and objectives of the organization.