Employee engagement has become one of the most critical aspects for ensuring higher retention and greater productivity of a workforce. In this context better internal communication is one of the key focus areas as it ensures that the members of the workforce have a common understanding if the company objectives and are able to discuss the different ways to achieve the same in a free and frank manner. Discussed below are the 7 effective ways suggested by employee engagement firms in India for improving internal communication.
Open Plan Office
An open plan office helps in breaking down any physical and psychological barriers that might prevent the employees from communicating freely. More importantly, it helps in creating a pleasant work environment where the junior members of the staff do not feel embarrassed or fearful about expressing their views and opinions.
Open Lines Of Communication
Some responsibility of improving internal communication also rests on the managers within a business organization. They need to work towards establishing open lines of communication with their peers and subordinates. They need to assure their co-workers about being easily approachable without feeling the fear of reproach or embarrassment.
Lead By Example
The top level executives within an organization need to make sure that they adapt the style communication they want their team members to follow. This means that they should communicate effectively with the employees at all times, whether it is while talking about non-professional issues or providing constructive feedback to them. Employees are likely to be more influenced by watching their leaders practice the things that they preach.
Use Software And Technology
In addition to face to face interaction, business organizations should also integrate the use of software and technology for internal communication. The use of digital communication methodologies proves especially beneficial for organization with remote working employees. These communication tools such as emails and video conferencing help the remote employees to remain updated about the going-on at the workplace in real time.
Make Use Of Messaging Apps
It is not uncommon for organizations to have several collaborative projects going on simultaneously. Using messaging apps to communicate vital information to the employees involved in these projects helps in improving internal communication quite significantly. In addition to the one-on-one messaging facility, these apps also offer group chatting to make it easier for people to communicate even while they are on the move.
Regular Accomplishment Reports
The experts from the HR consulting firms in India believe that providing regular reports to the employees about the accomplishments of the team over a specific time period. This provides a common ground of discussion for the employees to enhance the overall accomplishments over the next fixed period. It also provides an avenue for the employees to offer their feedback and opinions to make assured improvements.
Provide Opportunities For Non-Professional Communication
Providing the employees with avenues of non-professional communication is one of the most effective ways to improve internal communication. As the employees connect on a more personal level there bonds within the workplace are likely to grow stronger. This can in turn help in ensuring a significant rise in hassle free communication and mutual co-ordination between employees.
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